Emotional distress
Anxiety, sadness, or distress that makes everyday activities harder.
For Parents & Caregivers
When your teen
needs more support,
you deserve
clear answers.
Changes in mood, behavior, school participation, or family life can be difficult to navigate. Altara is developing structured behavioral health support for teens ages 12–17 who may need more than weekly appointments.
Clear information. Thoughtful next steps.
When to Reach Out
When everyday life
starts to feel harder.
Consider requesting an assessment when emotional distress or changes in school and family functioning are interfering with your teen’s daily life.
School difficulties
Changes in attendance, participation, or ability to manage school demands.
Family challenges
Changes in communication, relationships, or daily routines at home.
Managing reactions
Difficulty regulating emotions or reactions that affects daily functioning.
These are reasons to start a conversation, not a diagnostic checklist. A diagnosis alone does not determine program eligibility.
How Care Is Determined
Understanding the whole picture.
Planning the right next step.
A clinical assessment considers your teen’s needs and whether Altara can appropriately meet them. Recommendations are based on the individual, not a self-test or diagnosis alone.
- Current symptoms and treatment history
- Safety and medical needs
- Ability to participate in structured care
- Family and home support
- School functioning and daily life
- Appropriate level of care and available services
Understanding the Programs
Different levels of care.
Individualized support.
Altara’s proposed programs offer scheduled, structured treatment while teens return home outside program hours.
Intensive Outpatient Program
For teens who need more frequent clinical support than weekly therapy and can safely remain at home and in the community outside sessions.
- Several scheduled sessions per week
- Skills practice and clinical support
- Individual and family care when indicated
- No overnight stay
Partial Hospitalization Program
A more intensive daytime option for teens needing greater structure and clinical support who can safely return home outside treatment hours.
- More frequent daytime treatment
- Therapeutic groups and practical skills
- Individualized and family care when indicated
- No overnight stay
Your Role Matters
Supporting your teen.
Working together.
Family participation may be part of your teen’s individualized treatment plan.
The team can explain expectations, consent, privacy, and communication processes so you understand your role and how information is shared.
Your teen’s voice matters too. Ask how care will include their perspective while supporting collaborative next steps with the family.
Clear communication begins with questions.
You can ask about family involvement before enrollment.
School & Scheduling
Care is part of life.
School is part of the picture.
Thoughtful coordination
With appropriate consent, the team may coordinate with families and schools to discuss academic needs and transitions. School services and accommodations are determined by the school and are not guaranteed.
Options to discuss
After-school IOP is being planned. Morning IOP and daytime PHP may overlap with school hours. Families should review dismissal, travel, and attendance needs before enrollment.
Individual suitability
Live virtual or hybrid participation may be available when clinically appropriate and permitted by safety, location, coverage, staffing, and program requirements. Not every teen or program is eligible.
Admissions & Insurance
Starting should feel
straightforward.
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Reach Out
Contact Altara to ask about current availability and the assessment process.
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Assessment
The team reviews symptoms, safety, history, family needs, and school functioning.
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Care Plan
If appropriate, recommendations, attendance, formats, and family participation are explained.
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Coverage Review
Benefits, authorization requirements, and potential out-of-pocket costs are reviewed.
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Next Steps
Program fit is confirmed, with enrollment or referrals to other care discussed as needed.
Coverage depends on your insurance plan and approved services. Benefits and costs require confirmation before enrollment.
Questions Parents Ask
Clear answers.
Room for your questions.
Care is individualized. The admissions team can explain how these considerations apply to your teen.
Contact AltaraIs medication required?
Not automatically. Medication decisions are individualized and discussed with the teen and caregiver as appropriate.
How long will treatment last?
Duration depends on needs, progress, safety, and ongoing clinical review.
Can my teen attend virtually?
Possibly, based on clinical suitability, safety, location, licensure, program availability, and coverage.
Can my teen move from PHP to IOP?
Sometimes, if clinically appropriate and the services are available.
What happens after the program?
Planning for continuing care begins during treatment. Recommendations may include outpatient therapy, medication management, family support, or coordination with existing providers. Altara follow-up or community referrals depend on suitability and availability.
Ready to Talk About Next Steps?
You don’t need to know
which program is right.
Start by reaching out. Altara can explain the assessment process, current availability, and what happens next.
Need urgent help?
Altara is not an emergency or 24/7 crisis service. Do not wait for an admissions response in an emergency.